Information We Collect
Information You Send To Us
If you choose to provide us with Personal Information, such as by sending us an email or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information.
Information About Your Transactions With Us
In addition, we collect your order information and purchase and payment history.
Cookies and Similar Files
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies,ThompsonPrintSolutions.com assigns you a unique customer code and record locator. Information about your activity on our Website can then be included in your customer record, which is stored within the ThompsonPrintSolutions.com firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.
Most Web browsers accept cookies by default but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, and inform you about products and services that might be of interest to you, and personalize your online experience.
In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the Personal Information and are not authorized to use it for any other purpose than completing their contractual requirements toThompsonPrintSolutions.com. For example, as a part of the normal process of completing your purchase,ThompsonPrintSolutions.com may provide your Personal Information to a third-party payment processor, such as Paypal, depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your credit card or financial institution may show the name of a third-party payment processor, such as Paypal, instead of an addition to the ThompsonPrintSolutions.com name. In addition, we may share the Personal Information we collect with other companies with whom we have joint arrangements.
Links To Third Party Products and Services
While you are visiting or using the Website, you may be presented with an opportunity to purchase third-party products or services. These products and services are offered and supplied by independent companies not owned or operated by ThompsonPrintSolutions.com. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third-party and not by ThompsonPrintSolutions.com. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your Personal Information.
Communications from ThompsonPrintSolutions.com
If you do not want to receive e-mails from ThompsonPrintSolutions.com about products and services that may be of interest to you, simply indicate this preference by removing the applicable check mark during registration. If you wish to change your preference after you have registered, you can do so by logging into My Account, selecting Account Update, and updating your preference. You may also request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below, calling (800) 842-0191, or emailing email@example.com and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address, and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders, or your account.
Deactivation of Your Account
You may also request the deactivation of your ThompsonPrintSolutions.com account by contacting Customer Service at firstname.lastname@example.org, writing to the address below, or calling (800) 842-0191 and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.
ThompsonPrintSolutions.com Address for Written Requests
If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number, and specific preferences and send your written requests to the following address:
Thompson Print Solutions
5818 Rocky Point Drive
San Antonio, TX 78249
How to manage your account
If you wish to change your name, e-mail address, password, communication, and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by contacting customer service at (800) 842-0191 or emailing email@example.com.
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure, and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website. When you establish an account at ThompsonPrintSolutions.com, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to My Account and selecting “Account Update.”
ThompsonPrintSolutions.com authorizes only those persons who need to know Personal Information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our Website to access your Personal Information.
With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end-users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact us at firstname.lastname@example.org or (800) 842-0191.
ThompsonPrintSolutions.com sends an e-mail notice confirming the acceptance of each order you place to the e-mail address you provided to us when filling out your checkout order. If you receive a confirmation for an order you did not make, please email us immediately at email@example.com or call (800) 842-0191.